Personal Information We Collect
Sensitive Information We Collect
Information from Business Partners
How We Use Personal Information
How We Share and Disclose Data
Cookies and Similar Technologies
Security of Data
Third Party Sites and Services
Children and Parents
California Privacy Rights
Additional Policies for Residents of EEA and UK
How to Contact Us
Region specific provisions. Certain provisions of this Policy, which are clearly labelled, apply only to users who are citizens or residents of particular regions (for example, the European Economic Area or California). Otherwise, this Policy applies to all users of our Services, regardless of location.
Children. Our Services are not directed to children. See Protecting children’s privacy below.
When you interact with us through the Services, we may collect Personal Information from you or from other sources. This data may be information that you directly provide to us, such as Personal Information you provide when you visit our retreats, or information we collect when you use the devices we offer, or from your browser or mobile device. When you use the wearable devices we offer as part of the Services, we collect a variety of medical information discussed below in “Sensitive Information We Collect.” We also collect Personal Information from our affiliates, partners, vendors, data brokers and public sources.
The table below describes the categories of Personal Information we may collect:
|Identifiers||Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number or state identification card number, passport number, or other similar identifiers|
|Protected Classes||Race, age, gender, religion, citizenship, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information|
|Commercial Information||Records of personal property, purchasing or consuming histories or preferences|
|Biometric Information||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to obtain identifying information, such as fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data|
|Internet Activity||Browsing history, search history, IP address, website interactions|
|Geolocation Data||GPS coordinates, location history or movements|
|Sensory Data||Audio, electronic, visual, thermal, olfactory, or similar information|
|Professional Data||Current or past job history or performance evaluations|
|Education Data||Educational background, grades, scores|
|Other Data||Financial information, medical information, health insurance information|
|Inferences||Profiles drawn from other Personal Information reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
The examples given in this table are not meant to provide an exhaustive list, but are examples of the kinds of data included in each category. We do not collect all of this data, and we specify the categories of information we do collect below.
We collect the Sensitive Information that you voluntarily provide to us directly or indirectly, including through the use of our Services, any Sensei Site or portal, an electronic tracking or monitoring device or use of an instrument or equipment, or any third-party website or software application connected to Sensei. We will only use your Sensitive Information with your explicit consent or as authorized by law.
Sensei collects Personal Information from its vendors and business partners. Sensei collects that information in the course of our business dealings:
When you or the company you work for interacts with Sensei (for example, when providing technical services to us), we may collect the following types of Personal Information:
We use the Personal Information we collect for the following purposes:
There are times when we share Personal Information with other companies. We share Personal Information for the following purposes:
We may also share your Personal for others purpose that we disclose at the time we collect the Personal Information, or when at other times that you give us your consent.
We use Tracking Technologies for the following purposes:
Some browsers have incorporated “Do Not Track” features that send an automated signal to the websites that you visit using that browser. At this time, the Services do not recognize or respond to these signals. However, you can adjust your preferences regarding the data we collect using the tools and methods described above.
We take steps to protect your data from unauthorized access, use and disclosure. These steps take into account the sensitivity of the data we collect and use, as well as the current state of technology. This includes, for example, storing your data on systems that have limited access and are maintained in controlled facilities. We also use, and require our vendors to use, industry standard security protocols when processing any payments for your use of the Services.
It is important to remember that no system can be guaranteed to be completely secure. We recommend that you help us keep your data safe by taking reasonable steps such as keeping your passwords private and not disclosing sensitive Personal Information in places that can be accessed publicly.
We work with a number of third parties to operate the Services. When we engage third parties in connection with operating the Services, those third parties may only collect, use or access your data as needed for them to perform these functions. These third parties include: Cendyn, Oracle Opera, Alice, Book4Time, NetSuite, Asana, PayCom, Navia, Microsoft, OKTA, CARTA, Expensify, TeamPay.
The Services are not directed at children under the age of 16, and our policy is to not knowingly collect Personal Information from children under the age of 13, nor to sell Personal Information of individuals under the age of 16. We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their Personal Information through the Services without parental consent. For certain activities in which children are allowed to participate, any request for Personal Information (such as registration data) is intended for and directed to the parent or legal guardian.
We retain Personal Information for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these factors vary for different types of Personal Information, actual retention periods may vary. The criteria we use to determine the appropriate retention periods include:
We do not sell your Personal Information.
“Processor” means any Person Processing Personal Information.
“Person” means a natural person, corporation, association, organization, partnership, or other legal entity.
“Processing” is any activity that involves use of the Personal Information. It includes, without limitation, obtaining, recording or holding the Personal Information, or carrying out any operation or set of operations on the Personal Information including organizing, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring Personal Information to third parties.
The legal basis for processing your Personal Information
In order to comply with the GDPR, we are required to set out the legal basis for the processing of your Personal Information. In accordance with the purposes for which we collect and use your Personal Information, as set out above, the legal basis for processing your Personal Information will typically be one of the following:
Where we store your Personal Information
The transmission of information via the Internet is not completely secure. Although we take reasonable efforts to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
How long we store your Personal Information
In some cases, there is a legal requirement to keep Personal Information for a minimum period of time. Except in those circumstances, we do not keep your Personal Information for any longer than is necessary for the purposes for which the Personal Information was collected or for which it is to be further processed.
Your rights with respect to your Personal Information
Subject to certain exceptions, you have the following rights with respect to your Personal Information:
All of these rights are subject to certain conditions and exemptions. For example, we are not obligated to erase your Personal Information if we need to retain it to protect ourselves in the event of a legal claim.
To exercise any of these rights, please submit a written request to us using the contact information set forth below. The Company reserves the right to charge a fee in dealing with such a request as permitted by applicable law and regulations. You may also opt out of receiving additional marketing information by using the unsubscribe feature in any marketing email we send you.
By writing to us at 2800 W. Olympic Boulevard, Suite 200, Santa Monica, CA 90404, attention VP Information Technology.
By sending an email to firstname.lastname@example.org; or
By calling us at 866-588-3080.
Last Updated: May 5, 2023